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Building Community Manager

Overview

You will be responsible for managing a prestigious multi-let office building in the city centre. The building will soon to undergo a refurbishment of the common parts.

Further Details

  • Occupier Engagement & Experience: assist in creating occupiers community through understanding of occupier needs and requirements; negotiate with local retailers special offers and services at the property and disseminating the discounts/ services via social media/email; and act as a brand ambassador for the building.
  • Line Management: manage the front of house concierge and security to proactively and efficiently deliver service
    to the building.
  • Budgets: identify cost saving and more efficient working practices.
  • Contractor Management: assist the facilities manager by managing and monitoring contractors on the site and reporting on the performance of those contractors; and report any maintenance/cleaning issues and obtain quotes for repairs.
  • Health and Safety/Risk Management: comply fully with the Health and Safety Policies and Environmental Management Policy; conduct inspections of common parts and void floors; carry out and record flushing of infrequently used water outlets; and act as the fire marshal for site and assist with evacuations.
  • Reporting: ensure the collation and recording of regular occupier questionnaires; ensure all forms of customer feedback are recorded accurately and to assist in ensuring this feedback is utilised appropriately to improve our services; provide reports on various matters; and manage the front of house concierge and security.
  • Other: assist the Facilities Manager in ensuring the smooth and efficient operation of the site.???????


To Be Successful:

  • You need experience working in a professional environment
  • You need experience in Building Management, Facilities Management, Hospitality, or Front of House. 
  • You need to have a professional manner
  • You will need to have a can do attitude and be willing to gain new experience
  • You will need attention to detail.